Contact details office
Zakenkantoor Huysman NV
Stationsstraat 83, 9900 Eeklo
Telephone no.: 09/376.14.05
Fax no.: 09/376.14.82
E-mail address: firstname.lastname@example.org
CBE no.: 0406.813.545
RPR: Gent, Gent division
FSMA no.: 013845 A-cB
ZAKENKANTOOR HUYSMAN NV (hereinafter referred to as "Huysman") takes your rights seriously when it comes to data processing. This policy document explains how we collect, process and use your personal data. It forms the general policy of our firm in the field of data processing, in accordance with the applicable legislation, such as the General Data Protection Regulation (GDPR).
As an insurance broker, the firm may fulfil a double role in terms of data processing. In that case, we are both the controller and the processor. We assume the role of controller when we process data in our own name and at our own expense. In addition, we also fulfil the role of processor for the companies. That means we also collect and process personal data for the insurance companies we work with and whose products we suggest and offer to you. This statement only details the processing of your data in our capacity of controller.
The controller is Zakenkantoor Huysman NV (CBO no. 0406.813.545), established at Stationsstraat 83 – 9900 Eeklo.
When does our firm collect and process data?
The firm collects and processes data about you when you contact us for advice about insurance contracts, about offering or suggesting insurance contracts, making preparations for taking out insurance contracts and the actual conclusion of insurance contracts. Furthermore, you can also approach or contact us if you need support for the management and implementation of the insurance contracts you have taken out. And when you contact us for any other reason, for instance, when you subscribe to our free newsletter, we will also process your details. On a closing note, we may obtain your details through third parties and we may use these details to contact you to take out a contract through us.
What data does our firm collect and process?
The firm collects and processes data you disclose to us following contact with our firm, such as your name, address, e-mail address, telephone number and professional information such as business name and VAT number. It also concerns data we need in order to be able to assess your insurance needs. Among other things, this concerns data about your vessel and your experience with operating a vessel. Usually, you provide us with this data directly but we may also obtain this data from other parties. Please note that the above list is not exhaustive.
Why does our firm collect and process data?
The purposes for which we process various types of data are explained below.
For our clients, we process this data for customer management purposes, particularly the acceptance, management and conclusion of insurance contracts and the promotion of other products and services offered by our firm. This processing is mainly based on the contractual relationship with our clients but also, when it concerns prospecting, on your explicit consent.
With regard to suppliers, we process this data within the framework or our supplier management and on the basis of the contractual relationship we have or will build up with our suppliers.
As for prospects - they are natural persons who are not (yet) clients with us - we process their data for direct marketing purposes on the basis of our legitimate interest to run a business. We ask prospects we approach by e-mail for their explicit consent to approach them again in the future. Prospects who are approached by letter are asked to tick an opt-out clause if they do not want us to contact them again.
When it comes to our members of staff, we process their data for purposes such as personnel management and payrolling.
As for our website, we coordinate its content and ease-of-use with you, the user, to the greatest possible extent. In addition, we process your data in order to fulfil our obligations ensuing from making a website and its content available and to enable you to use the interactive applications and services on this website.
What are the grounds for our firm processing data?
In principle, we collect and process your data on the basis of our contractual relationship with you following your application or request in connection with an insurance need and the ensuing contract or contracts, as well as following your request to assist you with the management and follow-up of the insurance contracts you have taken out.
When processing is not necessary in order to fulfil the contractual relationship, it is based on our legitimate interests as a business, particularly the freedom of running a business and information. Furthermore, we always ensure there is a balance between your interests and our own, for instance, by assigning you the right to object.
You are not obliged to disclose your personal details but by not answering the questions and, consequently, by not consenting to the collection and processing of this data, it will be impossible for us to provide certain services or to enter into a pre-contractual or a contractual relationship.
How long is your personal data retained?
We retain and process personal data for the period required for the purposes of processing and our contractual relationship with you. After the end of the contract, the data is retained for the term imposed by the legislator or the term required in the interest of the controller.
Is your data disclosed to third parties?
Your data is mainly processed internally. Nevertheless, it has to be shared with the insurance company with whom you ultimately take out the contract.
We may call in third parties for certain specific services. In such cases, we may forward your data to these third parties but only for the service in question and always under our supervision.
Without objection from your side, we may also share data with other businesses affiliated with ours, directly or indirectly. Naturally, these third parties also have to abide by the privacy legislation and they can use the data only for the purposes for which it was provided.
In certain cases, we have a duty to forward certain data. This is particularly the case when we are obliged to do so by law or when government bodies are entitled to ask us for data.
In principle, your data is not forwarded to anyone outside the European Economic Area (EEA).
We take the necessary technical and organisational measures to process your personal data at a sufficient security level and to protect it against all unauthorised processing.
However, our organisation can never be held liable for any direct or indirect damage ensuing from the incorrect or unlawful use of the data by third parties.
Legislation grants you several rights to ensure you are sufficiently protected.
You can at all times object to our firm using your data for direct marketing purposes. If you do not want to be kept updated about our firm's offers, you can let us know at email@example.com or by ticking the box in the information you give us on specific occasions.
You can at all times view and, if necessary, correct your data processed by us.
You also have the right to ask our firm to delete your personal data or to restrict the processing thereof in the circumstances and subject to the conditions set out in the GDPR.
In addition, you can ask for a copy of your personal data and ask for it to be forwarded to another company.
You can exercise these rights by contacting us firstname.lastname@example.org, along with proof of ID (a copy of the front and back of your ID card). We ask for this in order to prevent your details from being disclosed to unauthorised persons.
If you do not agree with the way in which we process your data, you can at all times submit a complaint to the Data Protection Authority:
Drukpersstraat 35 1000 Brussels
Telephone no.: 02/274.48.00
Fax no.: 02/274.48.35
E-mail address: email@example.com
You can also contact the Data Protection Authority with general questions about the processing and protection of personal data.
Huysman reserves the right to change this statement and/or this policy.
Changes will be announced to users via the website.
10/04/2019 - Version 2
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